General
1. Children below the age of 9 years old must be supervised by the guardian at all times.
2. Arasatu will not be responsible for any injury or mishaps that happen in the premises
of Arasatu.
3. The maximum room occupancy in any room are 3 adults with charge of extra meals & extra bed.
4. Additional room charges may be incurred according to room availability and rescheduled date.
5. Guests must make a full payment prior to arrival.
Re-schedule
1. Maximum limit for rescheduling is 1 time and depends on the room availability.
2. You may re-schedule for free before 48 hours of your scheduled arrival.
3. If you request for re-schedule H-1 before your arrival date, there will be charge 30% from the total of your down payment (DP).
Cancellation
1. If you cancel, down payment is refundable but there will be charge 30% from the total of your down payment (DP) and there will be charge IDR 1 million from the total of your down payment if you paid by Doku.
2. Down payment is not refundable if you cancel H-1 before your arrival date.
